Tuesday, October 26, 2010

Tagging: The Next Generation of Mobile Technology

Bookmark and Share By Mauren Kunz, Sr. Account Executive, Houston

“Excuse me,” shouted a random man who ran up to me as I was leaving the exhibit hall at a recent conference in Washington, D.C. “Can I scan you?”

Now in any other situation, such a comment might be cause to grab the mace and sprint towards the nearest cop, especially in a city formerly referred to as the murder capital of the United States. But instead of running for my life, I turned around and with an inner chuckle, asked if I could do the same.

It was part of PR Newswire’s mobile tagging game at the Public Relations Society of America (PRSA)’s International Conference in October, and the way people talked about it, you’d think they were playing to win millions.

What’s the buzz about?

The PRN Game was based on a combination of mobile tagging and social media apps used to boost PR Newswire’s visibility at the event and emphasize the company’s new focus on engagement.

While tagging has been around since 2003 and is highly prominent in Asia, it’s just starting to gain widespread popularity here in the U.S. The technology behind tagging allows an individual to create a 2D barcode for mobile scanning through an app, which then directs a user to a designated website for instant access to information, videos, reviews and more.

When first introduced, tagging was available in the format of a QR (Quick Response) code or data matrix, but in 2009 Microsoft announced its High Capacity Color Barcode (HCCB) in hopes of establishing the company’s unique format as the standard in the west. HCCB codes are a series of colorful triangles, whereas QR and data matrix codes look similar to the black and white scanner image you might see on a shipping package.

How it works:

For the PRN Game, the company created more than 70 different tags that were placed in various areas of the conference, including at exhibit booths, on lobby signs, in conference presentations, and even on staff name badges. Additionally, 30 of those tags were available in small stickers that conference goers could add to their own name badges, which encouraged people to interact with each other.

The back end of the program was setup so that the 70 target sites were part of a value system (worth anywhere from 2-150 points) that tracked and added points with qualifying scans. Additionally, tweets using the #prngame hashtag were worth an additional point. In order to engage attendees’ interest in the company’s product offering, PR Newswire also provided in-booth demonstrations for 4 new services, valued at 100 points per presentation.

While only 62 attendees competed in the game, PR Newswire estimates it generated over 1,000 tweets in 3 days. Pretty impressive considering the number of people participating. On top of that, more than 23 percent of tweets that used the official conference hashtag (#prsa_ic) also included the PRN Game hashtag, which doesn’t even account for the large percentage of people who instead used #prsa2010 or #pra10 as their conference hashtag.

In the end, PR Newswire took advantage of an innovative technology to increase the company’s visibility beyond the 6 x 12 foot booth space purchased for the event. The service provider did an extensive job of spreading content such that even those that participated in the game couldn’t help but be aware of it.

What does it mean for you?

With a generation constantly seeking the electronic version of information, tagging is another way to reduce the load of paper hauling and tree chopping to provide audiences with quick and directed materials in the palm of their hands. Vollmer often avoids the paper build up by offering tagging for quick and easy downloads at client conferences where it sponsors social media tutorial booths and needs to provide handouts.

Companies may soon find ways to integrate tagging codes on displays, in press releases and on other materials. Airline companies such as Continental, are already using mobile tagging for electronic boarding passes, allowing travelers to access codes on their phones for paperless flight check-ins. 

As technology improves and smart phones continue to flood the market, tagging will continue to play a role in the evolution of how we consume information. Who knows, now that we're even exchanging business cards via mobile tags the phrase “Can I scan you?” won’t be so strange after all.

Find the app that’s right for you:

QR Code Readerhttp://www.mobile-barcodes.com/qr-code-software/




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